There has be an fraudulent charge on my credit card from HDFC card this month to the amount Rs 5000/-. I contacted the customer care and was advised to sign a few forms and lodge a police complaint. I was told that a temporary credit will also be given in few days. Its been over a week now but nothing has happened till now and now I am asked to pay the balance money. Despite being a premier customer of the bank, the bank is trying to wash its hand off easily. My phone banker and customer service people are help. Please suggest any alternatives.