I purchased a product online but it was not as per my requirement so I returned it eventually as per the conditions of them. But refund was not issued. From the date I had returned the product I had been continually mailing them till date but no required response is being given by them.
I had raised ticket for query for refund , they tell me that refund is initiated and will be done in 3-4 days which extended to 7-10 and later in 15 days but till date I haven’t received my refund.
Kindly help me by the way I can get a refund