Refund not issued

Updated on January 22, 2018 in eCommerce
0 on January 22, 2018

I purchased a product online but it was not as per my requirement so I returned it eventually as per the conditions of them. But refund was not issued. From the date I had returned the product I had been continually mailing them till date but no required response is being given by them.

I had raised ticket for query for refund , they tell me that refund is initiated and will be done in 3-4 days which extended to 7-10 and later in 15 days but till date I haven’t received my refund.

Kindly help me by the way I can get a refund

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